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Poznawanie i rozumienie klientów

Colaborador de IKEA Food - Restaurante - 20H (Disponibilidade, 12H - 18H)

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  • Matosinhos, Porto, Portugal
  • Restauracja (IKEA Food)
  • Niepełny etat

Opis stanowiska pracy

  • Identyfikator oferty: 288238

  • Data publikacji: 24/06/2025

    • Who you are

    Many customers recognize IKEA for our beautiful, functional and sustainable products for the home. In the restaurant area, we ensure that our customers have several options, increasingly healthier and sustainable, at affordable prices, to complement their experience in our stores - or in their homes. After all, as our founder said, no one makes good purchases on an empty stomach!
    Do you also agree? Good!

    We'll tell you more about catering at IKEA.

    At IKEA we believe that everyone has talent. Therefore, we expect our candidates to have:
    • I like working in restaurants, in a team in a dynamic and collaborative way;
    • I like customer contact and the desire to offer a good service that gives our customers a reason to return to IKEA more often;
    • Ability to manage stress, sense of responsibility and ability to establish priorities and organize one's work efficiently;
    • Flexible and receptive approach to change, with a proactive and entrepreneurial spirit, looking for new ways of doing things and improving the customer experience.

    A day in your life with us

    We all know how essential it is to keep the kitchen and pantry tidy and organized in our homes. Therefore, in the catering department, all employees must ensure a clean, organized and inviting work space.
    We are organized into five areas, with different work focuses:
    • Kitchen where we prepare and cook the various dishes we have available for our customers and co-workers;
    • Customer restaurant is the team that provides service, actively approaching the customer, welcoming them with friendliness and, if necessary, even helping with the selection process;
    • co-workers restaurant (yes, we have a restaurant for co-workers!) with a varied, increasingly healthy and sustainable offer, at very affordable prices;
    • Bistro is that area after the checkout line, where you can buy hot dogs (among other things!). This team prepares the delicacies and provides customer service.
    • Swedish Grocery store where our customers can take home their favorite Swedish products. In this area, the team provides customer service and manages the sales space, ensuring that products are always in perfect condition and priced correctly;

    The safety of our products is always a priority for IKEA. Therefore, our employees must contribute to safety, efficiency and good operational practices in accordance with current routines and food safety standards (HACCP).

    Together as a team

    Inspirados nas nossas raízes suecas e visão humanista, na IKEA temos uma cultura única. Acreditamos que todas as pessoas têm valor, independentemente de qualquer dimensão da sua identidade - a diversidade é uma mais valia para o nosso negócio.
    Valorizamos o espírito de união e a informalidade. Por isso, é muito provável que aqui te vás sentir em casa!

    Queremos mesmo criar um melhor dia a dia para os nossos clientes. E para os nossos colaboradores.
    Assim, estes são alguns dos benefícios que oferecemos:
    • Restaurante de Colaboradores: espaço dedicado a colaboradores, com opções diversas e saudáveis, para uma refeição completa a um valor acessível (de fazer crescer água na boca!)
    • Horários comunicados com antecedência para que seja mais simples conciliar o trabalho com a tua vida pessoal (estudos, hobbies, trabalhos, ou mesmo para não fazer nada...)
    • Apoio social e psicológico através do programa CÖNTIGO;
    • Bónus anual para celebrar o esforço conjunto para fazermos crescer o negócio;
    • Descontos e benefícios em parcerias: ginásios, tecnologia, cosmética, hotéis, viagens, etc.;
    • Oportunidades de formação contínua online, em sala e on job para explorares o teu potencial.

    Trabalhar na IKEA é muito mais do que ter um trabalho.








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