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Zarządzanie i przywództwo

Fulfilment Unit Operations Manager

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  • Gwangmyeong, Gyeonggido, South Korea
  • Przywództwo i zarządzanie
  • Pełny etat

Opis stanowiska pracy

  • Identyfikator oferty: 293766

  • Data publikacji: 16/06/2025

    • A day in your life with us

    At IKEA, we’re passionate about creating a better future together. We’re on a mission to make IKEA even more accessible, affordable, and sustainable for more people in South Korea. Join us as a Fulfilment Unit Operations Manager and help us bring IKEA to even more homes!

    In this role you will:
    - Secure high performing daily operations and an efficient distribution network connected to all fulfilment operations in IKEA Korea including standard operating procedures, planning, execution and follow up and day to day continuous improvement of operations and the goods-flow process, relevant negotiations, IWAY and legal compliance with a focus on quality and a customer-centric, collaborative mind-set in all touchpoints for the lowest possible cost.
    - Lead, coach and develop the market Fulfilment Unit operations organisation and the respective store function in a matrix relationship to secure our talent are continuously developed including long-term competence building, succession planning and diversity and inclusion.
    - Secure seamless cooperation of Fulfilment Unit Operations with a customer-centric, collaborative, end-to-end and process-oriented mind-set within the market, towards commercial functions and other relevant stakeholders.
    - Ensure short- and mid-term capacities and resources in the market's Fulfilment Unit Operations network to provide seamless shopping experience with great quality for the many people.

    Who you are

    We're looking for an experienced IKEA leader who excels in building strong relationships across the organization, with a collaborative mindset and effective communication skills. You are skilled at identifying needs, driving change, and working within a multi-cultural, matrix environment, always keeping the bigger picture in mind.

    With a passion for leading through people, you prioritize the customer and make decisions that have a positive impact on them. You approach challenges with tactical and operational thinking, and your commitment to IKEA's vision, values, and culture is at the core of how you lead.

    You have knowledge in following areas:
    • IKEA business model, the strategic landscape and IKEA ways of working
    • Good business understanding and knowledge of IKEA processes, supply chain, warehousing operations and service business leading to an excellent customer fulfilment
    • Good knowledge of change and project management and leading in the unknown/exploring
    • You bring 4-6 years working experience in a leadership position, preferable in retail, distribution or similar and preferably have experience of working as a management team member.
    • You have proven successful leadership in delivering both business result and people development in matrix organizations with very good knowledge of different leadership styles and leading in the unknown
    • You also bring experience from leading successful projects or processes on country/market/national level securing the implementation of mid-term and long-term strategies.



    In our team we take pride in seeing everyone around us grow and develop, and we encourage people to experiment, test, try - and sometimes fail. As long as they learn along the way! We know that everything is changing more rapidly today and that we sometimes need to lead in the unknown. So we throw ourselves out there to explore new possibilities and ways of doing things to make both our people and our business prosper.

    Apply now!

    In this role you will report to the Country Customer Fulfilment Manager. This role is located in IKEA Korea Service Office, Gwangmyeong.

    We welcome applications from all backgrounds and abilities. Please note that our selection process may close once we find the right candidate, so don't delay in applying! If you have questions regarding the recruitment, please contact Talent Development manager Alina Daina at [email protected].

    This job is supported with International relocation support.




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